About Us – Service IT

More Than a Provider — An Extension of Your Team

From powering high-output medical centres to supporting fast-moving SMBs and enterprise corporates, we deliver IT and Telco solutions that work seamlessly with your business — not against it.

Our Story

Beginning

Introduced

ASAP Telecom (The Beginning)

We started by tackling what the big telcos got wrong — overpriced services backed by slow, inefficient support. Our mission: enterprise-grade solutions delivered with common sense and reliable service.

Expansion

Expanded

ASAP Cloud (Expansion)

Over time, our customers leaned on us for IT help too. They saw the same issues in IT that plagued telco — inflated costs, poor support, and solutions that didn't fit. So we built ASAP Cloud, bringing the same practical, customer-first approach into IT.

Unified

Expanded

ASAP Technology Group (Unified)

With both brands thriving, we decided to make life simple — for our customers and, frankly, to save AJ the headache of marketing two brands. Everything now sits under one clear banner: ASAP Technology Group.

Future

Expanded

The Future

One partner. IT + Telco. Scalable, secure, and delivered with the speed and care that businesses of all sizes actually need.

Who We Serve

Healthcare & Medical Practices

We specialise in healthcare because we’ve lived in it. Managing a medical centre isn’t like running an ordinary office — it’s compliance-heavy, output-driven, and patient care can’t wait for IT.

We support practices of all sizes, from single-site clinics to multi-site medical centres. Our team is experienced with core healthcare systems including:

Best Practice, Medical Director, Genie, Zedmed
Practice management integrations like HotDoc, HealthEngine
Secure messaging and ePrescribing platforms
Medicare and My Health Record compliance

We’re also proud partners of Business for Doctors, giving us unique insight into the challenges faced by medical practices Australia-wide. If we can manage IT and Telco for a busy medical centre — balancing uptime, compliance, and cost control — we can manage anyone.

Small to Medium Business

SMBs are the heartbeat of the economy, and they need IT and Telco that just works without breaking budgets. We deliver:

Practical, right-sized solutions (not over-engineered enterprise setups you don’t need).
Affordable, transparent pricing with no hidden surprises.
Proactive monitoring to stop problems before they impact your team.
Flexible support that scales as you grow.

From retail and professional services to trades and small offices, we make sure your technology is an asset — not a headache.

Large Corporates & Enterprise

We understand that corporates demand a different level of service — scale, security, and speed. We deliver:

Enterprise-grade infrastructure and cybersecurity.
ISO-aligned processes and compliance frameworks.
High availability with 99.9% uptime across client systems.
Direct, accountable support without the layers of bureaucracy you get from massive providers.

Corporates choose ASAP Technology Group because we offer the same scale and reliability as the big players — but with the agility and responsiveness of a lean, specialised team.

What Makes Us Different

One Partner, Two Specialties

IT + Telco, unified under one roof. One partner, one point of accountability.

Proven in Healthcare

Managing high-output, compliance-heavy medical centres isn't easy — but we do it every day. If we can deliver in that environment, we can deliver anywhere.

Corporate Capability, SMB Agility

We bring enterprise-grade infrastructure and security with the responsiveness corporates and SMBs are desperate for.

An Extension of Your Team

We don't just provide services. We embed ourselves into your business, working alongside your staff as a true asset, not just another provider.

Proof & Credibility

Years of Experience

Delivering IT & Telco solutions

Trusted Nationwide

By healthcare, SMB, and corporate clients

Rapid Growth

Under one brand: ASAP Technology Group

99.9% Uptime

Client uptime delivered

Luke Graham Deepwater Pools

" We've been with ASAP Telecom for about 8 months now, handling both our telco and IT needs across four pool shops, and they've been solid from day one. They're hands-on with all technical aspects of our business, from phone systems to IT setup, and have helped us streamline operations, What really sets them apart is their simplicity and no-nonsense approach. They take care of everything, including working directly with our website management team when needed, which saves us time ane stress. When issues come up, ASAP Telecom is quick to respond and resolve things without any hassle. Their straightforward, reliable service has made a real difference, and we can count on them to keep everything running smoothly Highly recommend them for anyone looking for a practical, efficient telco and IT partner. "

Ross Earby Real Property Agents

"AJ & Levi got us out of a real pickle. Having no internet in a busy office, that also took our server and phones offline, was extremely frustrating to say the least. Our internet was with another provider who were not helpful at all, we couldn't even speak to someone. By day 2, we reached out to AJ having had a prior business relationship with him and within 3 hours they'd diagnosed our issue and had us restored within 24 hours. As soon as we are able to, we will be bringing all our services across to AJ & his team. Highly recommended"

Jess Gianchou Freewater Accountants

"We recently partnered with AJ and Gabriel from ASAP telecom to upgrade our office phones, implement new software and streamline communications within our accounting firm and we couldn't be more pleased- The team were professional, responsive and knowledgeable through out the entire process- The trar,sition was smooth and the improvements to our intemal and extemal communications have been noticeable right away. The atter care and support has also been top notch. We are now operating more efficiently than ever HIGHLY RECCOMEND!"

Stone Real Estate

AJ is always quick to respond & provide world class support across our network of offices- Nothing is ever a drama & he is literally a text away & responds almost instantly every time. I cannot recommend these guys highly enough - Darren Walker, General Manager, Stone Real Estate Coastal Group

Healthplus Menai Metro

"I highly recommend AJ and the entire ASAP Telecom team! When our old phone system unexpectedly died in the moming, they came to our rescue without hesitation. By 4 PM that same day, we were up and running with a brand-new system. The service was incredibly professional, fast, and knowledgeable. AJ and his team worked efficiently and made sure everything was set up and working perfectly. It's not often you find such responsive and reliable service. If you're in need of telecom solutions, ASAP Telecom is the team you can count on!"

Dr Nang Win Boorowa Medical

Excellent service Quick response Nothing is a bother Works on your needs ASAP Best service provider for my business so far

Northside General Practice

" AJ and his team have made a hard transition effortless, with thoughtfulness, compassion for unusual situations, and a good old get-it-done attitude that is missing these days. Our patients appreciate and have gained knowledge about the health system with the additional information they receive while on hold. This is the 2nd time I have used ASAP to set up a medical practice telecom system and will use them next time also. "

Stonewall Medical

" AJ and the team bring old fashioned customer support, (Doctors love support) which is refreshing and quite rare, and the pricing is on point. They are very open to providing advice or guidance on topics outside of the telco scope too. We are very happy we made the move. "

Dr Singh Medclinic Brookevale, Balmoral Medical, North Sydney

Good service, Hands on and very easily approachable, Things gets fixed in 2 to 3 mins

At ASAP Technology Group, our mission is simple: deliver enterprise-grade IT and Telco solutions with common-sense support. Whether you're running a high-output medical centre, scaling an SMB, or managing a corporate team, we work as your partner — not just your provider.